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Reliability100.0%
Support Hub
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Our community commanders are ready to assist. For technical issues, rewards, or account sync, please initiate a secure ticket in our official hub.
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Avg. Response< 24 Hours
StatusPriority High
FAQ
Yes, anyone can list! Our platform is 100% community-driven. Any individual or project can host their own NFT raffle events with provably fair mechanics directly on-chain.
We charge a 3% platform fee for Jackpot, Coinflip, and Arena games. This fee is automatically deducted from winnings. For NFT Raffles, the host has full control over ticket pricing and terms.
Absolutely! We use a Pseudo Random Number Generator (PRNG) system that ensures fair and unpredictable outcomes. All our game logic runs on verifiable smart contracts on the Hedera network, making manipulation impossible.
Discord support typically responds within 24 hours (often much faster), while email support takes 1-3 business days. For urgent matters, we recommend using Discord for the quickest assistance.
Currently, we support HashPack wallet for the best experience. HashPack is the most popular and secure wallet for the Hedera network. You can download it from the official website.
Yes, we have minimum and maximum bet limits displayed on each game interface. These limits help ensure fair gameplay and manage risk for all players. Limits may vary by game type.
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